sky;live chat.

i was impressed.
it's like when you phone them with a problem.
only online.
you get an advisor,and chat,live.

i went online friday,
to check that my cancellation had gone through.
and got lost in all that "log-in/password/userword bllx.

and it was a pleasant experience.
no hard-sell/please don't go shit.

brilliant.

well done sky.

way to go.